Survey for Website Visitors

Thank you for giving us the opportunity to better serve you. Please help us by taking a few minutes of your time to tell us about your recent visit to Durham, North Carolina, and the service that you received. We appreciate your business and want to make sure we meet - and - exceed your expectations.

Once you complete and submit the survey, your name will be entered into a monthly drawing for a $50 gift certificate redeemable at the Durham Memorabilia Online Store.

Are you a Durham resident?

Yes

No

Are you planning a visit to Durham?

Yes

No

What is the primary purpose of your visit to our website? (Check all applicable purposes):

To obtain specific Durham visitor information for myself   To obtain specific information for a client   Curiosity about Durham   Other (please specify)

If you selected other, please specify:

Have you visited Durham previously?

Yes

No

If yes to the previous question, how many times?

Postal or ZIP Code of your residence:

Please rate the Durham website:

	Strongly Agree	Agree	Uncertain	Disagree	Strongly Disagree	Not Applicable/Didn't Use
The site's navigation met my expectations.	The site's navigation met my expectations. Strongly Agree	The site's navigation met my expectations. Agree	The site's navigation met my expectations. Uncertain	The site's navigation met my expectations. Disagree	The site's navigation met my expectations. Strongly Disagree	The site's navigation met my expectations. Not Applicable/Didn't Use
The database searches (lodging, restaurant, calendar of events, etc.) met my expectations.	The database searches (lodging, restaurant, calendar of events, etc.) met my expectations. Strongly Agree	The database searches (lodging, restaurant, calendar of events, etc.) met my expectations. Agree	The database searches (lodging, restaurant, calendar of events, etc.) met my expectations. Uncertain	The database searches (lodging, restaurant, calendar of events, etc.) met my expectations. Disagree	The database searches (lodging, restaurant, calendar of events, etc.) met my expectations. Strongly Disagree	The database searches (lodging, restaurant, calendar of events, etc.) met my expectations. Not Applicable/Didn't Use
The "Live Chat" section met my expectations.	The "Live Chat" section met my expectations. Strongly Agree	The "Live Chat" section met my expectations. Agree	The "Live Chat" section met my expectations. Uncertain	The "Live Chat" section met my expectations. Disagree	The "Live Chat" section met my expectations. Strongly Disagree	The "Live Chat" section met my expectations. Not Applicable/Didn't Use
The website pages downloaded in a reasonable amount of time.	The website pages downloaded in a reasonable amount of time. Strongly Agree	The website pages downloaded in a reasonable amount of time. Agree	The website pages downloaded in a reasonable amount of time. Uncertain	The website pages downloaded in a reasonable amount of time. Disagree	The website pages downloaded in a reasonable amount of time. Strongly Disagree	The website pages downloaded in a reasonable amount of time. Not Applicable/Didn't Use
The content about features and things to see and do met my expectations.	The content about features and things to see and do met my expectations. Strongly Agree	The content about features and things to see and do met my expectations. Agree	The content about features and things to see and do met my expectations. Uncertain	The content about features and things to see and do met my expectations. Disagree	The content about features and things to see and do met my expectations. Strongly Disagree	The content about features and things to see and do met my expectations. Not Applicable/Didn't Use
The information on the site was kept up-to-date.	The information on the site was kept up-to-date. Strongly Agree	The information on the site was kept up-to-date. Agree	The information on the site was kept up-to-date. Uncertain	The information on the site was kept up-to-date. Disagree	The information on the site was kept up-to-date. Strongly Disagree	The information on the site was kept up-to-date. Not Applicable/Didn't Use
The Durham Convention & Visitors Bureau website, www.durham-nc.com, met my expectations.	The Durham Convention & Visitors Bureau website, www.durham-nc.com, met my expectations. Strongly Agree	The Durham Convention & Visitors Bureau website, www.durham-nc.com, met my expectations. Agree	The Durham Convention & Visitors Bureau website, www.durham-nc.com, met my expectations. Uncertain	The Durham Convention & Visitors Bureau website, www.durham-nc.com, met my expectations. Disagree	The Durham Convention & Visitors Bureau website, www.durham-nc.com, met my expectations. Strongly Disagree	The Durham Convention & Visitors Bureau website, www.durham-nc.com, met my expectations. Not Applicable/Didn't Use
I would be likely to give enthusiastic recommendations of Durham as a place to visit to my friends and family.	I would be likely to give enthusiastic recommendations of Durham as a place to visit to my friends and family. Strongly Agree	I would be likely to give enthusiastic recommendations of Durham as a place to visit to my friends and family. Agree	I would be likely to give enthusiastic recommendations of Durham as a place to visit to my friends and family. Uncertain	I would be likely to give enthusiastic recommendations of Durham as a place to visit to my friends and family. Disagree	I would be likely to give enthusiastic recommendations of Durham as a place to visit to my friends and family. Strongly Disagree	I would be likely to give enthusiastic recommendations of Durham as a place to visit to my friends and family. Not Applicable/Didn't Use

Please note how you heard about the www.durham-nc.com website:

Print Ad   Word of Mouth   DCVB Promotional Material   Banner Ad   Search Engine (please specify below)   Other Website (please specify below)

Additional feedback and ideas:

If you would like to receive future mailings about Durham and be entered into our monthly and grand prize drawings, please fill out the information below:

Name:

E-mail address:

Address:

City:

State/Province:

AlbertaAlabamaAlaskaAmerican SamoaArizonaArkansasBritish ColumbiaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFederated States of MicronesiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineManitobaMarshall IslandsMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew BrunswickNew HampshireNew JerseyNew MexicoNew YorkNewfoundland & LabradorNorth CarolinaNorth DakotaNorthern Mariana IslandsNorthwest TerritoriesNova ScotiaOhioOklahomaOntarioOregonPalauPennsylvaniaPrince Edward IslandPuerto RicoQuebecRhode IslandSaskatchewanSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyomingYukon TerritoryArmed Forces-AmericasArmed Forces-Africa/Canada/Europe/Middle EastArmed Forces-PacificOther (please specify below in "Comments"

ZIP/Postal Code:

Which interests most appeal to you? (check all that apply)

Annual Events & Festivals   Nightlife & Live Entertainment   Golf   History & Heritage   Performing & Visual Arts   Nature & Outdoor Activities   Places to Eat   Places to Shop   New Visitor Developments   Spectator Sports

Which themes most appeal to you? (check all that apply)

African-American Heritage   Gay & Lesbian (GLBT) Culture   Kids' Things to Do